Terms & Conditions

Terms and Conditions

Welcome to STELLAR CARE. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing this website or placing an order, you agree to be bound by these terms.

1. General Information

STELLAR CARE offers home comfort, decor, lighting and lifestyle products through this online store. We reserve the right to update, modify or remove content, products or services at any time without prior notice.

2. Products and Availability

We make every effort to ensure that product descriptions, images and prices are accurate. However, we do not guarantee that all information on the website is error-free, complete or current. Product availability may change without notice.

3. Pricing and Payment

All prices displayed on the website are shown in GBP unless otherwise stated. Payment must be completed at the time of purchase using one of the accepted payment methods provided during checkout.

4. Orders

Once an order is placed, you will receive an order confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including product unavailability, pricing errors or suspected fraudulent activity.

5. Shipping and Delivery

Delivery times are estimates only and may vary depending on location and external factors. STELLAR CARE is not responsible for delays caused by couriers, customs procedures or events beyond our reasonable control.

6. Returns and Refunds

Please review our Refund Policy for detailed information regarding returns, exchanges and refunds. Items must be returned in accordance with the conditions stated in that policy.

7. Intellectual Property

All content on this website, including text, graphics, branding, images and layout, is the property of STELLAR CARE or its licensors and may not be copied, reproduced or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, STELLAR CARE shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products through it.

9. User Responsibilities

You agree not to misuse this website, engage in unlawful activity, attempt unauthorized access to any part of the website or interfere with its operation or security.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable to the business operations of STELLAR CARE.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us at contacts@stellarcareservicesltd.com.